Frequently Asked Questions

Frequently asked questions

Are these products available to purchase?

Yes. The current range is listed in the shop with format, stated amount and price.

What does a product record include?

A record identifies the product and format, the stated quantity or concentration and the price. Supporting documentation is matched to the specific product and batch it describes.

Why do records avoid usage claims?

Apollex states only what source material supports. Records carry no dosage, directions for use or outcome statements, and nothing on this site is medical advice.

How much is delivery?

UK delivery is by Royal Mail Tracked 24 and usually takes 1 to 3 working days. It costs £4.99, and is free on orders over £100.

How can I pay?

Available payment methods are shown at checkout before you confirm your order.

Where can I ask a product question?

Use the contact page and name the product in your message.

Can I discuss wholesale or supply?

Yes. Use the wholesale and supply enquiry page. Terms are confirmed in writing.