Terms of Service

Overview

Welcome to Apollex! The terms “we”, “us” and “our” refer to Apollex. Apollex operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Apollex is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.

1. Access and account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You are solely responsible for maintaining the security of your account credentials and for all of your account activity.

2. Our products

We have made every effort to provide an accurate representation of our products and services. Colors or product appearance may differ from how they appear on your screen. All descriptions of products are subject to change at any time without notice at our sole discretion.

3. Orders

When you place an order, you are making an offer to purchase. Apollex reserves the right to accept or decline your order for any reason. Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

4. Prices and billing

Prices, discounts and promotions are subject to change without notice. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.

5. Shipping and delivery

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed.

6. Intellectual property

Our Services, including all trademarks, brands, text, displays, images and graphics, are owned by Apollex, its affiliates or licensors and are protected by applicable intellectual property laws. These Terms permit you to use the Services for your personal, non-commercial use only.

7. Optional tools

You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor control. Use of optional third-party tools is entirely at your own risk.

8. Third-party links

The Services may contain hyperlinks to websites operated by third parties. We are not responsible for the content or accuracy of any third-party materials or websites.

9. Relationship with Shopify

Apollex is powered by Shopify, which enables us to provide the Services to you. Any sales and purchases you make in our store are made directly with Apollex, not Shopify.

10. Privacy policy

All personal information we collect through the Services is subject to our Privacy Policy, and certain personal information may also be subject to Shopify’s Privacy Policy.

11. Feedback

If you submit ideas, suggestions or other feedback, you grant us a perpetual, worldwide, royalty-free license to use it for any purpose, including commercial use.

12. Errors, inaccuracies and omissions

Occasionally there may be information on the Services that contains typographical errors, inaccuracies or omissions. We reserve the right to correct these at any time without prior notice.

13. Prohibited uses

You may access and use the Services for lawful purposes only, and agree not to violate applicable laws, infringe intellectual property rights, transmit malicious code, or use automated tools (including AI agents) to access the Services except as expressly permitted below.

14. Agents

If you use or deploy an automated agent to access the Services, that agent must identify itself as such in all requests (including in the user-agent string as “Agent/[agent name]”), must not conceal that it is automated, must respond truthfully to any question about whether it is a human or a computer, and must not attempt to bypass measures intended to control agent access to the Services.

15. Termination

We may terminate this agreement or your access to the Services at our sole discretion at any time without notice.

16. Disclaimer of warranties

The information presented on the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information, and the Services are provided “as is” without warranties of any kind.

17. Limitation of liability

To the fullest extent permitted by law, Apollex and its partners, directors, officers, employees and affiliates shall not be liable for any indirect, incidental, punitive, special or consequential damages arising from your use of the Services.

18. Indemnification

You agree to indemnify and hold harmless Apollex, Shopify, and our affiliates from any losses, damages, liabilities or claims arising out of your breach of these Terms or your use of the Services.

19. Severability

If any provision of these Terms is found unlawful, void or unenforceable, that provision shall be severed without affecting the validity of the remaining provisions.

20. Waiver; entire agreement

These Terms and any referenced policies constitute the entire agreement between you and Apollex regarding use of the Services.

21. Assignment

You may not assign this Agreement without our prior written consent. We may assign these Terms without notice to you.

22. Governing law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Apollex is headquartered.

23. Headings

Headings are included for convenience only and do not limit or affect these Terms.

24. Changes to Terms of Service

We may update these Terms of Service from time to time by posting changes to this page. Continued use of the Services after changes are posted constitutes acceptance of those changes.

25. Contact information

Questions about these Terms of Service should be sent to sales@apollexbio.com.